Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, email address, and phone number, submitted through our inquiry, charter, and contact forms.
• Charter details such as destinations, dates, guest counts, and vessel preferences, so we can match you with the right yacht and crew.
• Any other information you choose to share with our concierge team by phone, email, or WhatsApp.

We also automatically collect limited technical information when you browse our site, such as your device and browser type, pages visited, and referring website, through standard analytics tools.

How We Use Your Information

• To respond to charter and sales inquiries and coordinate bookings with vessel owners, captains, and crew.
• To send confirmations, itineraries, and service-related communications about your charter.
• To improve our website, fleet listings, and the overall client experience.
• To comply with legal, tax, and regulatory obligations.

We do not sell your personal information.

How We Share Information

As a yacht charter broker, Altrove Yachts arranges charters on your behalf with independent, third-party vessel owners and operators. To complete a booking, we share the details necessary for that charter — such as your name, contact information, and trip details — with the relevant captain, crew, or owner’s representative. We may also share information with service providers who support our operations, such as payment processors, email and CRM platforms, and website analytics providers, each bound to protect your information and use it only to provide services to us.

We may disclose information if required by law, to protect the rights and safety of our clients and crew, or in connection with a business transaction such as a merger or sale of assets.

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling them may affect some site features.

Data Retention & Security

We retain personal information for as long as needed to fulfill the purposes described in this policy, including to maintain business records and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you, or to stop receiving marketing communications, by contacting us using the details below. We will respond to verified requests in accordance with applicable law.

Children’s Privacy

Our services are intended for adults arranging travel. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this policy from time to time. The “Effective” date above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

For questions about this policy or your personal information, contact us at info@altroveyachts.com or +1 305 690-2993.